Frequently Asked Questions

What types of clothing does Krynz offer?
We offer a wide range of women’s clothing, including stylish dresses, versatile tops, comfortable loungewear, and chic everyday essentials. Our collection is designed to combine style and comfort for all occasions.
Do you offer clothing in different sizes?
Yes, our designs are inclusive and available in a variety of sizes to ensure every woman finds the perfect fit. Please refer to our Size Chart for detailed measurements.
How can I contact customer support?
You can reach our customer support team via WhatsApp at +91 9137771684 or email us at support@krynz.com.

What payment methods do you accept?
We accept major credit cards, debit cards, UPI, and digital wallets. All transactions are securely processed for your safety.
How long does shipping take?
We usually ship orders within 24 hours. Delivery times may vary depending on your location, but most orders are delivered within 3–7 business days.
Can I cancel or edit my order after placing it?
Yes, you can request to cancel or edit your order by contacting us on WhatsApp at +91 9137771684 before the order is shipped. Orders are usually shipped on the same day, so it’s best to contact us before 4 PM.

What is your return/exchange policy?
We have a 7-day return/exchange policy. Items must be in their original condition—unworn, unused, with tags, and in their original packaging. To request a return or exchange, contact us via WhatsApp at +91 9137771684.
Can I exchange an item for a different size or color?
Yes, you can exchange an item if there’s a size or color issue. You also have the option to exchange it for a completely different item if desired.
How are refunds processed?
Once your return is approved and inspected, we will process your refund to the original payment method within 10 business days. If your refund hasn’t been received after 15 business days, contact us over WhatsApp or mail us to support@krynz.com.

What are the recommended care instructions for Krynz clothing?
- First Wash: Dry clean is recommended to preserve the quality, color, and fit of your clothing.
- Subsequent Washes: Hand wash or use a gentle machine wash cycle with cold water.
- Avoid using bleach or harsh detergents.
- Dry your clothing in the shade to prevent color fading.
- Iron on a low setting if needed.

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